An investigation on ISO Standards in the medical device industry, Dr. Arthur J. Ward presents his study of small to medium-sized companies and why they have chosen (or not chosen) to be ISO certified. Many of these companies have been trying to determine if the cost and commitment to achieve ISO certification is offset by the benefits that result. Wards study of American companies in this industry indicate there is indeed a perceived value in ISO certification, whether it is viewed as a requirement to sell in other countries or to improve product quality.

About the Author

Dr. Arthur J. Ward is president of a medical products consulting firm in Florida, where he has lived for over twenty years. He has two advanced degrees: an M.B.A. from Plymouth State University in New Hampshire and a Ph.D. from Kennedy-Western University. Currently a member of the Association for the Advancement of Medical Instrumentation, he and his wife, Christine, have two adult children.

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