About the Author

For the past century, throughout many ups and downs, America has maintained a deep love of the automobile. In the present aftermarket industry, and into the future, those who work in the automotive industry must learn to adapt to rapidly changing technology and remain current in all aspects of customer service. This book will guide you through the history of the automotive industry and help you avoid the mistakes many have made when beginning a career that is both challenging and rewarding.

About the Author

Ron Todd is a native of Oklahoma. He began working in the automotive industry at age 14, and over the course of his career has trained in specialty subjects of the automobile and through accredited business management training for automotive shop management. Ron and his wife of 38 years have one son together and reside in Missouri.

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