by Valerie F. Butler If you have a disagreement with a co-worker, neighbor, or family member you cannot solve, is a lawsuit the only answer? Valerie F. Butler presents another option in her book Mediation Essentials and Expectations. Intended for a general audience, this book covers the advantages of mediation, the key components of a successful session, and the advantages of mediation. Learn the important differences between mediation and arbitration, the different types of mediator and mediation styles, and resources available to those seeking mediation. Ms. Butler further illustrates how these principles can resolve problems in both the home and in business. For those seeking resolution to their problems without the time and expense of a court case will find Mediation Essentials and Expectations to be a valuable resource. ABOUT THE AUTHOR Valerie F. Butler obtained her bachelor of arts degree from Oberlin College and her J.D. from the University of Cincinnati College of Law. In her time at the State of Ohio Office of Collective Bargaining, she saw how mediation could help in labor disputes and became a certified mediator through the Pierce County Center for Dispute Resolution in Tacoma, Washington. (2004, paperback, 64 pages) Availability: Usually ships in 2-3 business days.